What Is Video Conferencing? Key Features & Top Platforms
Video conferencing allows multiple parties to hold online meetings through audio and visual technology. It involves the use of video meeting softwar…
Office Technology
What Is a Chatbot: A Small Business Guide
A chatbot, short for chatterbot, refers to computer programs that automate text- and voice-based communication. Chatbots are conversational applicat…
How to Get a Free Google Voice Number in 4 Simple Steps
Getting a Google Voice number takes four simple steps, starting with activating the service. To do so, you need a Google account or a Google Workspa…
What Is Business Communication? A Small Business Guide
Business communication involves sharing information between people within and outside an organization, including colleagues, partners, clients, and …
What Is Direct Inward Dialing (DID)? Benefits & How to Get Yours
Direct inward dialing (DID) routes inbound calls directly to a specific phone or extension within a company instead of going through automated menus…
20 Fun Virtual Breakout Room Ideas for Small Businesses
Breakout sessions enable better engagement with conferencing participants and facilitate active participation. Within a smaller group, attendees are…